Terms & Conditions

Effective Date: November 12, 2025

Welcome to Healing Hug!

By using our website [healinghug.org], donating, or participating in our volunteer programs, you agree to comply with and be bound by the following terms and conditions.

Please read these terms carefully before using our services.

1. Overview

Healing Hug (“we,” “us,” “our”) is a nonprofit organization devoted to spreading comfort, care, and healing through charitable initiatives.

By accessing our website, making a donation, or engaging with our content, you acknowledge that you have read, understood, and agree to these Terms & Conditions.

2. Use of Our Website

You may use our website only for lawful, non-commercial purposes related to our mission.

You agree not to:

• Use the site for fraudulent or illegal activities
  
• Upload or share harmful, defamatory, or offensive content
  
• Attempt to gain unauthorized access to any part of the website or its systems
  

We reserve the right to suspend or terminate access to users who violate these terms.

3. Donations

When you make a donation through Healing Hug:

• All donations are voluntary and non-refundable, unless there was an error during processing.
  
• Donation funds are used to support our ongoing programs, campaigns, and operational needs.
  
• We use secure third-party payment processors to handle transactions safely.
  

If you believe a donation was made in error, please contact us immediately at hello@healinghug.org.

4. Volunteer Participation

By registering as a volunteer:

• You agree to provide accurate personal information.
  
• You consent to communication regarding volunteer opportunities, events, and updates.
  
• Healing Hug reserves the right to approve or deny volunteer applications at its discretion.
  

Volunteers are expected to uphold our mission and values in all interactions with beneficiaries, staff, and the public.

5. Content Ownership

All content on this website—including text, images, graphics, videos, and logos—is the property of Healing Hug or its content partners and is protected by copyright and intellectual property laws.

You may not copy, modify, distribute, or reproduce any materials from our website without prior written permission.

6. Third-Party Links

Our website may include links to third-party websites, such as partners, donation platforms, or event organizers.

These sites are not under our control, and we are not responsible for their content or practices.

Accessing them is at your own risk.

7. Privacy Protection

Your privacy is important to us.

All personal data collected through donations, volunteer forms, or contact submissions is handled in accordance with our Privacy Policy.

8. Limitation of Liability

Healing Hug strives to maintain accurate and updated information on this site; however:

• We make no warranties or representations regarding completeness, accuracy, or reliability.
  
• We are not liable for any damages arising from the use or inability to use this website, including indirect or consequential losses.
  

Your use of the site is at your own discretion and risk.

9. Indemnification

By using our website or participating in our activities, you agree to indemnify and hold Healing Hug, its team members, and affiliates harmless from any claims, damages, or expenses arising from your use of the site or violation of these terms.

10. Changes to These Terms

We may update or modify these Terms & Conditions at any time to reflect changes in our operations, website, or legal obligations.

The revised version will be posted on this page with the updated “Last Updated” date.

Continued use of our site after such updates constitutes acceptance of the revised terms.

11. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Texas, United States, without regard to its conflict of law principles.